Curriculum Vitae

Software Delivery Manager - Box UK (April 2023 - Present)

I am currently working as the Software Delivery Manager at Box UK - a software agency in Cardiff. I am responsible for the planning and implementation of processes to improve the competency and efficiency of developers and the quality of work they produce. I help shape the technical strategy of the company with both a hands-on practical approach and through facilitation, by supporting and guiding development team members.

Key areas of my focus include improving automated testing approaches, CI/CD processes, training and onboarding of new developers and the tracking and resolution of technical debt.

I also oversee the technical approach of our largest client's set of projects at a “portfolio level”, advising where efficiencies can be made and learnings can be shared across teams.

Principal Developer - Box UK (February 2007 - April 2023)

Prior to my promotion to Software Delivery Manager, I was employed as a Principal Developer at Box UK. I was responsible for leading a team of developers on large Agile (Scrum) projects and designing and implementing bespoke software applications. I previously held roles of Senior Developer (April 2012 - December 2012) and Software Developer (February 2007 - April 2012) at the company.

Line management and mentoring developers were key aspects of my role. I passed on valuable knowledge I have learned to other developers; particularly in the disciplines of code quality, architectural design and testing, which I am passionate about. I interviewed prospective hires and was involved in managing career development for developers.

Much of my work involved working with PHP/MySQL applications using the Symfony framework, but I also worked with others, including Laravel, Zend Framework and Ruby On Rails. I specialised in back-end development, but also carried out front-end work. I developed responsive, mobile first layouts and used modern JavaScript tools and frameworks.

This role included client-facing responsibilities which I enjoy, such as conducting software demonstrations at the end of each sprint and liaising closely with clients and third-parties to gather and clarify requirements. I presented at sales pitches and delivered training courses to clients, both in person and remotely.

I delivered prestigious projects for many clients, including developing the weather functionality for the BBC Homepage and developing the web service behind the BBC's Travel News website. I also played a key part in the redesign of the World Vision Micro site, which brought about an increase in donations to the charity. Other websites I worked on include The National Gallery, The British Computer Society and Investec Asset Management. My most recent project was leading a large, long-term project for a massive multinational organisation with a multi-billion pound revenue.

Hotel Porter - Morgans Hotel (2005 - 2006)

I was employed part-time as a porter in Morgans: A five-star hotel in Swansea. My job involved contact with the guests, as well as working behind the scenes with the running and maintenance of the hotel. I assisted customers in the polite and respectful manner that is expected in a five-star establishment, being punctual and well-turned-out at all times.

Sales Administrator - Comet (2001 - 2002)

I worked part-time at the Culverhouse Cross branch of Comet PLC in an administrative/sales capacity. This entailed serving customers at the till and on the telephone, managing customer service issues and handling cash. Following my initial appointment for "Christmas cover" purposes only, I was invited to stay on in an established part-time post.

Scrum Alliance (2013)

University of Wales, Swansea (2003 - 2006)

St. Cyres Comprehensive School, Penarth (1998 - 2002)